Too good to be true?
Well, as one of the UK’s best cheap web hosting providers, we wanted to explain why we are able to offer such low cost web hosting packages, whilst offering support that you would expect from a top priced hosting plan.
One of the main things we pride ourselves on at Pixel Internet is outstanding technical support, regardless to what hosting plan your are on. Fast responses are a top priority, even if it’s just to let you know “we’re working on it“.
We have heard a lot of horror stories from people’s experience with other hosting providers including members of our own team:
“A few years ago, before I started working for Pixel Internet, I had a small personal website that I hosted with a big UK web hosting provider (naming no names). At first things seemed pretty good, but it wasn’t long before I was having to wait 12hours+ for a response from their technical support. What’s worse, when I did get a response it was a one line answer that didn’t even answer the question! Frustrating is not the word!”
S.Bahmanyar, Pixel Internet Technical Support Team
Comments like this is something Pixel Internet will always want to avoid. We believe our customers should be treated as individuals not just another number. Our Technical Support team are trained to give you the best support experience possible and we will always do our best to keep you informed along the way and deal with your request as quickly as possible.
Don’t just take our word for it… read some of our customers testimonials. Why not contact them and find out about their experience with Pixel Internet, or have a chat with our Sales Team who will be more than happy to answer any questions you may have about our services and support.
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Author: Doug (64 Articles)
I'm Doug, Reseller Account Manager here at Pixel Internet. If you are one of our resellers you would have almost certainly spoken to me at some point. You can find me on our Forum where I am happy to answer any questions you may have regarding our reseller plans, or you can contact me direct at doug [at] pixelinternet.co.uk.
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Pixel Internet specialise in web hosting for the following Open Source software packages, most of which include 'one-click-installation' via your control panel!
Click on a link below for more information regarding these packages and what we can offer.
